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How to Fix Error 3E, 3C, EA, 8E on Samsung Washing Machines

Understanding Error 3E

When error code 3E appears on your Samsung washing machine, it signifies a problem with the tachometer, causing the wash cycle to halt. But what does it mean, and how can you resolve it?

error code 3e samsung washing machine

Variants of Code 3E

Code 3E isn't solitary; it has similar decoding variants such as 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3, 3C4, EA, 8E, 8E1, 8C, and 8C1. Familiarize yourself with these codes and their implications.

Common Occurrences of Code 3E

It's rare for Samsung washing machines to display error 3E arbitrarily. Typically, it occurs during specific wash stages, indicating certain patterns of malfunction. For instance, when the machine tries to release the drum coils at the start of a program or when spinning with a slight drum rotation, displaying 3E.

What Errors Are We Talking About?

If 3E, 8E, or EA are shown on the Samsung CMA screen, it often points to issues with the tachometer or machine operation. The analog of code 3E is explained as follows:

  • EA resembles 3E and is usually displayed on early Samsung machine models.
  • Errors like 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3, 3C4 also indicate tachogenerator damage.
  • Codes 8E, 8C, 8C1 indicate problems with the vibration sensor found in modern Samsung washing machine models.
  • 3C indicates reduced motor power.

Reasons Behind These Errors

Error 3E may occur due to various reasons, including overloading the drum, foreign objects between the tank and drum, temporary control module failure, tachometer failure, vibration sensor failure, loose drive belt, decreased engine power due to worn brushes or broken windings, or control module damage.

How to Resolve the Issue

After analyzing the causes of the error codes displayed on the washing machine screen, it's vital to know how to address the issues yourself. Here's what you need to do to eliminate the errors:

  • If the washing machine is overloaded, turn it off and remove excess laundry. Then, restart the machine.
  • If the drum is stuck, remove foreign objects through the heater element hole. To access the heating element, you must remove the front panel of the washing machine.
  • If there's a temporary control failure, turn off the machine by unplugging it for a few minutes, then turn it back on.
  • Replace the burnt tachometer with a new one.
  • Check the motor brushes and replace if necessary.
  • If the connection to the tachometer is disconnected, inspect and clean the elements.
  • If the drive belt is loose, replace it.
  • If the control module malfunctions, solder the burnt elements on the board or replace the module entirely.

Now that you know how to fix issues with your Samsung washing machine, you may often need to involve a professional technician, especially for problems related to the machine or tachogenerator. However, in the first three cases, you can handle the issues yourself.


When your Samsung washing machine displays error codes like 3E, 8E, or EA, you're now equipped with the knowledge of how to troubleshoot and fix them. While some issues may require professional assistance, others can be tackled independently.

Frequently Asked Questions (FAQs)

1. Can I fix these errors without professional help?

   Yes, you can address some issues like overloading or stuck drums by yourself.

2. Are the listed error codes relevant to all Samsung washing machine models?

   Yes, error codes like 3E or 8E are generally relevant to various Samsung models.

3. How do I know if the tachometer is faulty?

   A faulty tachometer can cause issues like 3E. Inspect and replace if necessary.

4. What should I do if the washing machine's control module is faulty?

   If the control module is faulty, you can try fixing it yourself or replace it with a new one.

5. What's the best course of action if I can't solve these issues on my own?

   If you're unsure or unable to resolve the issues, contact a professional technician promptly.

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